GAO DECISIONS AND REPORTS

Performance evaluations could better assess management and operating contractor costs.


Agencies may use both the CPARS text and ratings when evaluating past performance for source selection.


Agencies may use CPARS evaluations to eliminate offerors from a source selection.


A protest related to past performance was sustained due to a latent ambiguity in the solicitation.


Agencies are not limited to the specific past performance references proposed by an offeror.  Agencies may consider any relevant CPARS ratings when evaluating past performance.


Even when you receive positive past performance ratings, adverse narrative comments in those ratings may be used to significantly lower your past performance evaluation during source selection.


Recent, relevant past performance information, whether entered into CPARS or not, can and will be used in source selections.